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Technology Innovation Head

1 tydzień temu


Poznań, Greater Poland GlaxoSmithKline Pełny etat
Position Overview

This Technology Innovation Head position is responsible for leading the development and implementation of AI solutions that improve the People Experience. The successful candidate will work closely with the Global Solution Owner for People Services to align AI initiatives with business goals and employee needs.

Key Responsibilities:
  • Develop and implement AI solutions that address employee queries and improve self-service capabilities.
  • Analyze and design processes to enable AI to handle a higher volume of common queries autonomously.
  • Identify and employ AI applications to expedite and streamline tasks within the People Services group.
  • Monitor AI performance metrics and conduct regular analysis to improve the accuracy and efficiency of AI solutions.
  • Lead training sessions and workshops to ensure People Services team members are equipped to leverage AI tools.