Aktualne oferty pracy związane z Global Services Manager - Wrocław, Województwo dolnośląskie - TN Poland
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Global Services Manager
1 tydzień temu
This is a fantastic opportunity for an experienced Operations Manager to join our remote team and contribute to our growth and success. We are looking for a talented individual who can lead our teams and drive operational excellence.
Key Responsibilities- Leadership: You will provide strategic leadership to our GBS, BPO, and PMO teams, ensuring that they are aligned with company goals and objectives.
- Operational Excellence: You will oversee the day-to-day operations of our teams, focusing on continuous improvement and process optimization.
- Team Performance: You will manage team performance, providing coaching and development opportunities to ensure that team members reach their full potential.
- Collaboration: You will work closely with senior management to ensure that team activities are aligned with company goals and objectives.
- Innovation: You will identify opportunities for innovation and process improvement, driving change and enhancing efficiency and service delivery.
- Proven experience in operations management, preferably in a GBS or Shared Services environment.
- Strong understanding of BPO processes and project management principles.
- Excellent interpersonal and communication skills to effectively engage with team members and leadership.
- Ability to manage multiple priorities and work under pressure in a fast-paced environment.
- Proficient in technology and project management tools, with a strong aptitude for data analysis.
- Strong problem-solving skills and a proactive approach to identifying and resolving issues.
