IT Support Specialist with German and English
3 tygodni temu
We are seeking a highly skilled Service Desk Agent to join our team at Hemmersbach. As a Service Desk Agent, you will be responsible for providing top-notch IT support to our end-users located globally.
Key Responsibilities:- Provide IT support to end-users via phone, email, and chat
- Analyze, troubleshoot, and resolve application/OS problems
- Monitor ticket timelines and ensure timely resolution
- Work collaboratively with the team to resolve complex issues
- Adhere to company policies and procedures
- Minimum 1 year of experience in technical support
- Excellent communication and problem-solving skills
- Proficiency in English and German (B2 level or higher)
- Knowledge of ticketing tools and software
- Ability to work in a fast-paced environment
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
If you are a motivated and experienced Service Desk Agent looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you
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