HCM Support Expert

6 dni temu


Wrocław, Województwo dolnośląskie, Polska MAHLE Pełny etat

Job Summary:

Support various on-premise applications within the HCM area within the Global HR system landscape based on ticketing solution that sets the priorities. Identify SAP solution possibilities and discuss with business users/process owners.

About the Role:

This is an exciting opportunity to join our fast-growing team in an innovative company with a stable market position. As a member of our team, you will have the chance to work with a great team, reach your full potential, and enjoy exciting assignments and personalized support for your career.

Key Responsibilities:

  • Perform configuration (customizing) work as needed to support new and existing functionality
  • Analyze authorization roles to solve issues, perform regular cleanup, and monitoring of jobs, interfaces, etc.
  • Create, update, and maintain general documentation and knowledge base articles for various topics and system modules
  • Interact with internal customers that raise tickets to get clarity and analyze support requirements

What You'll Need:

  • Minimum 1 year of experience in SAP HCM
  • Previous experience in an IT support role that includes ticket tracking, customer support, etc.
  • Good knowledge in various SAP HCM modules
  • Ability to work independently as well as within a global team


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