Technical Help Desk Agent
2 tygodni temu
Are you looking for a challenging and rewarding career in IT? Do you have a passion for problem-solving and a commitment to delivering exceptional customer service? If so, we may have the perfect opportunity for you
As a Technical Help Desk Agent at Capgemini, you will play a critical role in supporting our clients' technical needs and resolving complex technical issues. Your responsibilities will include:
- Providing technical support to customers via phone, email, or chat
- Troubleshooting and resolving technical issues related to hardware, software, and network connectivity
- Collaborating with internal teams to identify and resolve complex technical issues
To be successful in this role, you will need:
- A strong understanding of technical concepts and troubleshooting methodologies
- Excellent communication and interpersonal skills
- The ability to work in a fast-paced environment and prioritize multiple tasks simultaneously
We offer a dynamic and supportive work environment, opportunities for career growth and professional development, and a competitive salary and benefits package. If you are passionate about technology and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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