Collections Specialist with German Language Expertise
13 godzin temu
ERGO Technology & Services S.A. is a leading provider of innovative IT solutions, leveraging the strengths of ERGO Digital IT and Atena to deliver cutting-edge technology to millions of internal and external customers worldwide.
Job SummaryWe are seeking a highly skilled Collections Specialist with German language expertise to join our team. As a key member of our Business Services unit, you will play a critical role in implementing agent collections and receivables management processes, ensuring timely settlement transactions and adjusting billing/booking differences with partners and specialist departments.
Key Responsibilities- Implement agent collections and receivables management processes
- Monitor and record agent statements, checking for timely settlement transactions
- Adjust billing/booking differences with partners and specialist departments
- Allocate cash receipts declared using agent statements to outstanding accessory claims
- Support sales and operations teams in preparing individual statements and correspondence
- Answer telephone inquiries from internal and external partners and brokers in German
- Fluency in both German and English (B2/C1 level)
- University degree in a relevant field
- Professional experience in payment transactions with an accounting focus
- Independence and responsibility in dealing with billing partners and brokers
- Ability to record, evaluate, and reorganize complex professional and technical processes
- Knowledge of MS Office, especially Excel
We offer a comprehensive benefits package, including medical coverage, flexible working hours, and the possibility of remote working. Our office in Warsaw features a dog-friendly environment and an in-office gaming room. We also provide numerous sports sections, workshops, and training courses to support your personal and professional growth.
Why Join Us?At ERGO Technology & Services S.A., we value diversity and inclusivity. We believe that every team member brings unique perspectives and skills, and we strive to create a welcoming and supportive environment for all. If you are a motivated and detail-oriented professional with a passion for collections and receivables management, we encourage you to apply for this exciting opportunity.
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