Global Payments Support Expert

2 dni temu


Poznań, Greater Poland TN Poland Pełny etat
Key Responsibilities
  • Provide API support and technical issue resolution via multiple support channels.
  • Provide timely and efficient follow-up to B2B customer inquiries.
  • Assist and initialize training materials and internal/customer-facing documentation.
  • Rotate On-Call duty with other staff members.
  • Escalate incidents when necessary.

In addition to these responsibilities, you will also open and monitor incidents created with 3rd party providers.



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