Business Intelligence Specialist
2 tygodni temu
As a Business Intelligence Specialist at Siemens Sp. z o.o., you will be responsible for driving the Business Intelligence agenda for the Customer Services Center. This involves owning the design, development, and maintenance of ongoing metrics, reports, analysis, dashboards, to drive key business decisions.
Key responsibilities include:
- Defining the data elements and data structure that our team should leverage to enable analytical and reporting capabilities to drive operations and efficiency efforts.
- Preparing and delivering business reviews to the senior management team regarding progress and roadblocks.
- Working with GBS partners and the data warehouse to enable the appropriate capture and storage of key data points.
- Enabling effective decision making by retrieving and aggregating data from multiple sources and compiling it into an actionable format.
- Participating in strategic & tactical planning discussions.
- Supporting technology projects like Case Management, performance dashboards.
- Promoting the BI culture among operational teams by delivering trainings, consultative sessions, and overall awareness about data.
Requirements include:
- 3-5 years of experience in Data Analyst role.
- Working knowledge of Excel (advanced), SQL, Power BI, Power Apps, visualization tools.
- Experience in working with senior stakeholders.
- Fluent spoken and written English.
- Ability to work with limited supervision and under time pressure.
We offer a chance for professional development, work in an international environment, and a hybrid working model.
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