Hungarian and English Customer Service Agent
2 tygodni temu
Xtream Technologies Binary (XTB) is a leading online investing platform, offering a range of financial products and services.
We are looking for a highly motivated and customer-focused Hungarian and English Customer Service Agent to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional support to our clients, ensuring their needs are met and exceeded.
The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have excellent knowledge of financial markets and XTB's products.
Responsibilities:
- Providing prompt and effective customer support via phone, email, and chat
- Resolving customer complaints and issues efficiently
- Maintaining accurate records of customer interactions
- Collaborating with internal departments to achieve business objectives
Requirements:
- Higher education in a relevant field (e.g., economics or finance)
- Previous experience in customer service or a related field
- Excellent spoken and written Hungarian language skills
- Proficiency in English language
- Strong communication, problem-solving, and analytical skills
Benefits:
- Full-time employment agreement
- Quarterly bonuses
- Opportunities for professional growth and development
- A dynamic, multinational work environment
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