Opportunities within Transfer Agency: Expert Client Processing
3 tygodni temu
Job Summary:
BNY Mellon is seeking a skilled Client Service and Transactional Support Specialist for our Transfer Agency department. As a key member of the AIS Investor Team, you will be responsible for maintaining the shareholder register of all investors throughout their relationship with the fund.
Key Responsibilities:
- Perform routine and non-routine client service and transactional support functions
- Provide analytics and reporting services to improve and automate transaction processing systems
- Advise organizational units/teams to ensure timely delivery of service or resolution of issues
- Process account-related transactions per scheduled events/client authenticated direction
- Answer inquiries and resolve problems or issues
- Assess needs and suggest/promote alternative approaches to service models
- Participate in product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high-value transactions
- Solve problems based on an understanding and knowledge of the intricacies of the system
- Integrate in-depth area knowledge with a solid understanding of industry standards and practices to provide solutions to internal and external clients
- Manage situations that may require adaptation of response or extensive research according to internal or external client response
Requirements:
- Bachelor's degree or the equivalent combination of education and experience
- years of total work experience, preferably in a corporate environment
- Experience in brokerage processing is preferred
What We Offer:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team.
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