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Network Integration Expert

2 tygodni temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking an experienced Network Integration Expert to join our Technical Services team at TN Poland.

Job Summary

The Network Integration Expert will be responsible for assisting clients in launching onto our Network by providing detailed and thorough technical integration support. This includes:

  • Acting as the 'middle-man' to give technical guidance clearly and concisely
  • Isolating errors quickly within client setups and providing feedback on possible solutions
  • Negotiating and handling objections below standard setups that do not align with team targets
  • Contributing to the monthly Integration Team targets, which are incentivized on over-performance
  • Reviewing fellow team members' work for technical sign-off
  • Reporting technical issues/bugs with the platform and escalating as appropriate
  • Administering a knowledge base used internally and externally
  • Providing high-level training to internal colleagues
  • Testing new developments and features

This is a challenging role where you will be working closely with clients to deliver high-quality results and ensure successful implementations of our online tracking technology.

Key Accountabilities
  • Assisting clients in launching onto the Network
  • Providing technical guidance and support
  • Identifying and resolving technical issues
  • Contributing to team targets
  • Reviewing and signing off team member work
  • Reporting technical issues
  • Administering knowledge bases
  • Providing training and testing new developments

We are looking for a highly motivated individual who can take ownership of their work and contribute to the success of our team.