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2 tygodni temu

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Job Description:

**GXO Logistics, Inc. - System Support Manager Role Overview**

GXO Logistics is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods efficiently using our technology and services.

In this role as System Support Manager, you will be responsible for driving WMS implementations across Continental and Central Europe. You'll lead cross-functional teams, optimize warehouse processes, and ensure seamless WMS integration with operational goals.

The day-to-day responsibilities of this position include:
  • Serving as the primary IT counterpart during implementations or business turnarounds.
  • Critically assessing and challenging WMS design & implementation plans.
  • Overseeing and coordinating WMS project execution and change initiatives.
  • Collaborating with operations, IT, and customers to develop functional designs and blueprints for WMS.
  • Leading training programs for warehouse staff and management teams to ensure a comprehensive understanding of WMS functionalities.
  • Gathering, defining, and implementing WMS best practices to optimize processes and achieve operational excellence.

Required Skills and Qualifications:

To be successful in this role, you will need to have a Master's degree in Supply Chain, Logistics, IT Systems, or equivalent experience. A minimum of 5 years of experience in warehouse operations with a focus on WMS implementation and optimization is also required. Additionally, strong proficiency in WMS systems (e.g., Reflex (Web), JDA, Manhattan, or other leading WMS platforms) and deep understanding of operational processes are essential. Knowledge about reporting tools (Power BI, Qlik, Tableau, …) and excellent problem-solving skills and change management are also necessary. Extensive travel within Europe is required for this role, so flexibility to travel at short notice and to be away from home base for extended periods is a must.

This role offers a unique opportunity to work in a dynamic organization where development and personal contribution are central. You will be part of a global team that is energetic, innovative, and diverse, making GXO a great place to work. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.