SAS Enterprise Administrator
3 dni temu
Job Description
The role of the Cloud Platform Administrator is critical in ensuring the smooth operation of our cloud systems and environments. You will be working closely with our clients to deliver high-quality support and services, and contributing to the development of our cloud infrastructure.
Key responsibilities include:
- Installing, configuring, and maintaining SAS Enterprise software and solutions.
- Providing technical support for global PSD/Partner delivered batch jobs and automations.
- Managing day-to-day work through SAS Cloud ticketing systems.
- Using IT Service Management best practices for change, incident, and problem management.
- Creating and maintaining service documentation.
- Configuring, managing, and monitoring mid-tier software.
- Managing container-based applications deployed in cloud container services.
- Developing tools and software to manage SAS and third-party software.
- Diagnosing and resolving system problems.
- Working with external customers and internal teams.
Your success in this role will be measured by your ability to deliver exceptional customer service, meet service level agreements, and contribute to the growth and development of our cloud infrastructure.
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