Client Service Manager, Brand Health Tracking
24 godzin temu
About the Role:
We are seeking a highly skilled Client Service Manager to join our Brand Health Tracking team in Geneva. As a Client Service Manager, you will be responsible for leading and managing projects to deliver insights with excellence, actively managing client relationships, and participating in client calls.
Key Responsibilities:
- Lead and manage projects to deliver insights with excellence, working internally with project management teams from set-up to deliverables.
- Actively manage client relationships, ensuring high-quality standards throughout the process.
- Participate in client calls during different stages of projects, from briefing to debrief.
- Analyze results to uncover insights and draft actionable recommendations with senior team experts.
- Prepare storytelling and optimized data visualization presentations.
- Present results to clients when possible.
- Learn Ipsos methodologies, point of view, and approaches to become a trusted partner for clients.
- Integrate Ipsos thought leadership and learnings in analysis.
Requirements:
- University degree in marketing, market research, social sciences, communication sciences, or similar.
- Minimum 5 years of professional experience within market research agencies.
- Strong market analysis skills, from data to insights.
- Passion for brands strategy, media, digital, with professional experience in the domain.
- International-minded and multicultural-oriented, with strong interpersonal communication skills.
- Ability to deliver outstanding attention and services to clients.
- Curiosity, proactivity, and entrepreneurship spirit.
- Eagerness to learn and evolve in an international environment.
- Collaborative and supportive mindset.
- Manage multiple projects, liaise with various internal and external contacts.
- Excellent English skills – other languages are an advantage.
What We Offer:
As a Client Service Manager at Ipsos, you will have the opportunity to work with a global leader in survey-based market research activities, with a presence in 90 markets and over 18,000 employees. You will be part of a team that is passionate about delivering insights and powering business decisions.
How to Apply:
Please submit your application, including the statement of consent for data processing, as outlined in the job description.
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