Client Service Manager, Brand Health Tracking

24 godzin temu


Warszawa, Mazovia, Polska Ipsos Pełny etat
Job Title: Client Service Manager, Brand Health Tracking

About the Role:

We are seeking a highly skilled Client Service Manager to join our Brand Health Tracking team in Geneva. As a Client Service Manager, you will be responsible for leading and managing projects to deliver insights with excellence, actively managing client relationships, and participating in client calls.

Key Responsibilities:

  • Lead and manage projects to deliver insights with excellence, working internally with project management teams from set-up to deliverables.
  • Actively manage client relationships, ensuring high-quality standards throughout the process.
  • Participate in client calls during different stages of projects, from briefing to debrief.
  • Analyze results to uncover insights and draft actionable recommendations with senior team experts.
  • Prepare storytelling and optimized data visualization presentations.
  • Present results to clients when possible.
  • Learn Ipsos methodologies, point of view, and approaches to become a trusted partner for clients.
  • Integrate Ipsos thought leadership and learnings in analysis.

Requirements:

  • University degree in marketing, market research, social sciences, communication sciences, or similar.
  • Minimum 5 years of professional experience within market research agencies.
  • Strong market analysis skills, from data to insights.
  • Passion for brands strategy, media, digital, with professional experience in the domain.
  • International-minded and multicultural-oriented, with strong interpersonal communication skills.
  • Ability to deliver outstanding attention and services to clients.
  • Curiosity, proactivity, and entrepreneurship spirit.
  • Eagerness to learn and evolve in an international environment.
  • Collaborative and supportive mindset.
  • Manage multiple projects, liaise with various internal and external contacts.
  • Excellent English skills – other languages are an advantage.

What We Offer:

As a Client Service Manager at Ipsos, you will have the opportunity to work with a global leader in survey-based market research activities, with a presence in 90 markets and over 18,000 employees. You will be part of a team that is passionate about delivering insights and powering business decisions.

How to Apply:

Please submit your application, including the statement of consent for data processing, as outlined in the job description.


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