Cloud Engineer

3 dni temu


Warszawa, Mazovia, Polska MicroStrategy Pełny etat

MicroStrategy, a global leader in enterprise analytics and mobility software, is seeking an experienced Cloud Support Engineer to join our team. As a key member of our support organization, you will be responsible for providing top-notch support to our customers for their Cloud environments and applications.

Responsibilities
  • Manage the day-to-day operations of our Cloud infrastructure, including scheduled maintenance activities and on-call coverage.
  • Implement customer change requests in compliance with our Change Control regime.
  • Respond to incidents related to infrastructure issues and collaborate with technical teams to resolve platform-related problems.
  • Administer our Strategy Platform.
  • Maintain high-quality documentation for all related tasks.
Requirements
  • Bachelor's degree in Computer Science or relevant field, or equivalent experience.
  • Proficiency in AWS, Azure, Linux, GCP, and containers a must.
  • Experience managing critical customer issues a plus.
  • Excellent written and verbal communication skills in English required.
  • Strong organizational skills and attention to detail.
  • Able to work independently and as part of a team.

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