Cloud Computing Technical Support Specialist

3 dni temu


Warszawa, Mazovia, Polska CloudFerro Sp. z o Pełny etat

At CloudFerro, we are committed to providing top-notch cloud data processing services to our clients. Our team is made up of highly skilled experts who have extensive experience in storing and processing large data sets, including multi-petabyte Earth observation satellite data repositories.

Job Description:
  • We are seeking an IT Customer Support Specialist to join our team in Warsaw.
  • The successful candidate will be responsible for working in the 1st and 2nd line of technical support, taking requests from customers via electronic channels, and solving day-to-day problems of our cloud computing users.
  • They will also provide technical support for cloud solutions in the service model (IaaS), create and update technical documentation, and maintain contact with users to resolve their reported issues.
Requirements:
  • The ideal candidate will have a practical use of Linux and Windows systems, as well as a problem-solving and user/client support orientation.
  • Fluency in Polish and English is essential, and they should be open to learning and willing to continuously develop their professional skills.
  • Working in a hybrid model, with a minimum of two times a week from our office in Warsaw, is a must.


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