Cloud Computing Technical Support Specialist
3 dni temu
At CloudFerro, we are committed to providing top-notch cloud data processing services to our clients. Our team is made up of highly skilled experts who have extensive experience in storing and processing large data sets, including multi-petabyte Earth observation satellite data repositories.
Job Description:- We are seeking an IT Customer Support Specialist to join our team in Warsaw.
- The successful candidate will be responsible for working in the 1st and 2nd line of technical support, taking requests from customers via electronic channels, and solving day-to-day problems of our cloud computing users.
- They will also provide technical support for cloud solutions in the service model (IaaS), create and update technical documentation, and maintain contact with users to resolve their reported issues.
- The ideal candidate will have a practical use of Linux and Windows systems, as well as a problem-solving and user/client support orientation.
- Fluency in Polish and English is essential, and they should be open to learning and willing to continuously develop their professional skills.
- Working in a hybrid model, with a minimum of two times a week from our office in Warsaw, is a must.
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