Native Speaker for Customer Contact Center
5 dni temu
We are seeking a skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for providing exceptional customer service and support to our clients, while also contributing to the development of our new Customer Operations team.
Key Responsibilities- Providing telephone and email support to business customers
- Registering orders, coordinating, and planning deliveries
- Monitoring and tracking orders to ensure timely delivery
- Handling complaints and resolving issues efficiently
- Suggesting alternatives and providing advice to customers
To succeed in this role, you should have:
- Previous experience in Customer Service/Order Management (a plus)
- Advanced knowledge of Polish and Finnish or Danish
- Communicative knowledge of English (min. B2)
We offer a range of benefits, including:
- Full employment contract (3 months of probation period, then indefinite period)
- Hybrid work model after the training period
- Work in a modern office in Mokotów
- Attractive benefits package (e.g. healthcare program, lunch card, sport card, cafeteria platform, holiday co-financing, Co-financing summer camp for children, christmas gifts, free access to Legimi platform and others)
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