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Digital Solutions Specialist

2 tygodni temu


Warszawa, Mazovia, Polska Pracujw Pełny etat

At Immoqee Sp. z o.o., we provide comprehensive support services for HR, recruitment and training processes in the area of sales and customer service. As AEM IT Support Specialist, you will be responsible for providing 1st line support and guidance to online marketers throughout Europe/CIS for Samsung.com operations.

Key Responsibilities:

  • Provide 1st line support to Samsung on-line manager, marketing and web production teams (response and handling of service requests and system troubleshooting).
  • Engage with issues across Samsung.com and 3rd party systems.
  • Liaise with 2nd line support team for issue escalation, and feedback to issue requesters.
  • Develop, debugging and problem solving for Samsung.com.
  • Guide and release HQ system standard (SEO, design, coding, integrating and security policy) to local IT teams.

Key Liaisons:

  • Samsung Electronics regional subsidiaries on-line managers and product managers.
  • Day to day contact with Web Agencies - web content production team, online marketing support team, Samsung Electronics service centre (Customer Support issues).
  • SDS HQ Samsung.com operation team in Korea.

Dimensions:

  • Maintain good and strong relationships with all key liaisons.
  • Possess passion for Internet marketing, knowledge of web programming and experience in development and operation.

Requirements:

  • CMS experience (especially AEM experiences) is preferred.
  • Languages & Scripts: HTML, JavaScript, and CSS preferred.
  • Frontend development experience is preferred.
  • Ability to analyse business requirements from all key liaisons.
  • Self-starter, able to work under own initiative.
  • Good team player.