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Helpdesk Professional

1 tydzień temu

Wrocław, Województwo dolnośląskie, Polska TN Poland Pełny etat

TN Poland is a cutting-edge recruitment agency dedicated to delivering exceptional results for our clients.

Our Services:

We offer a range of services, including permanent recruitment for mid- and senior-level positions, as well as white-collar outsourcing. Our expertise lies in applying the ASSET methodology, which streamlines recruiter activities and boosts their effectiveness.

Our extensive network spans multiple Polish cities, ensuring we can cater to diverse client needs.

Job Opening:

We are currently looking for a highly skilled Bulgarian Email Support Specialist to join our team.

Key Responsibilities:

  • Providing exceptional customer service in Bulgarian to clients across various industries;
  • Responding to emails, chats, and social media inquiries (90%) or phone calls (10%);
  • Addressing customer queries related to payment or account issues;
  • Maintaining fluent communication in Bulgarian (C1/C2 level) and good knowledge of English (B2 level).

The ideal candidate will be available to work a minimum of 80 hours per month, with flexibility to adapt to shift work, including at least two weekends per month. The helpline operates from Monday to Sunday, and the contract is based on a mandate.

Benefits include language courses, a multisport card, and private medical care. A relocation package is also offered, covering flights and accommodation for one month.

Please note that we do not charge candidates for participating in our recruitment processes. We will only contact selected candidates.