Global Customer Service Ambassador
1 tydzień temu
We are seeking a highly skilled and passionate individual to join our team as a Customer Care Advisor with German
Responsibilities- Deliver exceptional customer service to clients across the globe, ensuring a seamless travel experience
- Provide expert advice on travel products, fares, and services, leveraging knowledge of airline systems and operations
- Assist customers in planning their journeys, making reservations, and adjusting flight bookings
- Offer support through various channels, including phone, email, and web
- Demonstrate high proficiency in English and German (C1 level)
- Possess mature communication skills and excellent telephone etiquette
- Show passion for delivering world-class customer service
- Be open-minded and eager to develop further
- Have the ability to attend an onsite training program and work in a hybrid model
- A dynamic work environment with great travel benefits, including free annual tickets and discounted rates
- A clear career progression path within one of the world's top airlines
- Comprehensive training and access to the latest technology
- An attractive package of social benefits
- A great work environment on the top floor of the building right in the heart of town
- Permanent employment opportunities
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Customer Service Ambassador
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