Digital Customer Experience Specialist

3 tygodni temu

Kraków, Lesser Poland Majorel Poland Global Pełny etat
Job Title: Digital Customer Experience Specialist

We are seeking a highly skilled Digital Customer Experience Specialist to join our team at Majorel Poland Global. As a Digital Customer Experience Specialist, you will play a crucial role in delivering exceptional customer service through various channels, including phone, chat, and email.

Key Responsibilities:

  • Provide high-quality customer service via phone, chat, and email
  • Deliver efficient troubleshooting and query resolution
  • Identify, qualify, and overcome customer objections
  • Meet deadlines in a fast-paced environment
  • Manage and exceed multiple performance-related targets

Requirements:

  • C1 and higher Polish level, both written and verbal
  • B2 English level, both written and verbal
  • Experience in a fast-paced environment
  • Experience in the sales or customer service industry

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for growth and development
  • Dynamic and supportive work environment

About Majorel Poland Global:

Majorel Poland Global is a leading provider of customer experience solutions, delivering exceptional customer service through various channels. We are committed to providing our clients with innovative and effective solutions that drive business growth and customer satisfaction.

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