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Business Transformation Expert

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Opole, Opole Voivodeship, Polska Capgemini Engineering Pełny etat

Company Overview: At Capgemini Engineering, we are a global team of engineers, scientists, and architects dedicated to helping innovative companies unleash their potential. Our digital and software technology experts provide unique R&D and engineering services across all industries.

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Your Tasks:

  • Liaise with hotel management teams on activities, schedules, and trainings
  • Collaborate with support teams to resolve system issues and rectify support tickets
  • Communicate with Implementation team members on shift and task scheduling
  • Sign off on projects, providing wrap-up and handover as per project plans and task lists
  • Maintain personal development and onboarding plans, working with Senior Associates and management teams
  • Attend internal departmental and training calls, participating in information sharing through approved channels

Your Profile:

  • Demonstrate superb communication skills (verbal and written)
  • Show independent work ethic and collaboration skills for team work
  • Exhibit organization skills for process improvement and implementation integrity
  • Meet the following qualifications:
  • Prior experience in Technology or related fields; Hotel experience using Property, Sales, or Revenue Systems daily is advantageous
  • Bachelor's Degree or associate degree plus Technology related experience; High School Degree/GED plus Significant Technology related experience
  • Consistent record of accomplishments executing customer standard operating procedures
  • Success in customer-facing environments (i.e.: through satisfaction scores)
  • Preferred language skills - English.

Benefits:

  • Well-being culture: medical care with Medicover, private life insurance, Multisport card, Capgemini Helpline, and educational podcast "Let's talk about wellbeing"
  • Access to over 70 training tracks with certification opportunities on our NEXT platform
  • Continuous feedback and ongoing performance discussions through GetSuccess performance management tool
  • Enjoy hybrid working model that fits your life