PreSales Engineer

Solaris Laser, a part of Markem-Imaje, is a leading manufacturer of product identification and traceability solutions. We are seeking a highly skilled PreSales Engineer to join our team.

We are looking for a talented PreSales Engineer to perform application feasibility analyses, provide solutions for laser marking in various applications, and offer technical support to our end-users. The ideal candidate will have a strong background in engineering, excellent technical skills, and excellent communication skills.

• Perform application feasibility analyses for sales opportunities and determine the feasibility, required equipment, and setup to achieve the objectives for the Coding & Marking Solutions.
• Supply high-quality technical Sample & Feasibility reports with complete descriptions of solutions, including benefits and weaknesses of each solution tested.
• Adjust, calibrate, and set optical components of laser marking systems.
• Provide technical support to Solaris Laser business partners and end-users in the operation of laser marking systems.
• Support in troubleshooting problems related to operating laser marking systems.
• Diagnose problems and provide solutions for end-users.
• Provide timely and accurate customer feedback.
• Support pre-sales and final installation of laser marking systems on production lines at customer sites.
• Provide training in the operation, installation, and maintenance of laser marking systems for Solaris business partners and end-users.

• Degree in Engineering or 3+ years of experience in Mechanical or Electrical Engineering.
• Hands-on experience working with technical equipment.
• Experience in tech support, desktop support, or a similar role.
• Experience in field service would be an advantage.
• Manual skills (operation of simple tools).
• Experience or interest in optical or laser systems is an advantage.
• Availability for business travels within the country and abroad.
• English at least B2 level.
• Cat. B. Driving license.

• A great job, highly professional environment, and friendly work culture.
• Growth opportunities within an international organization.
• Private Health Care (Medicover).
• Multisport.
• Performance-based yearly merit increase.
• Recruitment Referral bonus.
• Company Social Benefits Fund.
• Opportunity to join a group life insurance plan.
• Smart casual dress code.

• Collaborative entrepreneurial spirit.
• Winning through customers.
• High ethical standards, openness, and trust.
• Expectations for results.
• Respect and value people.