Associate IT Specialist – Global Network Team

2 tygodni temu


Warszawa, Mazovia, Polska Heelsandtech Pełny etat

Job Description

The Associate IT Specialist – Global Network Team will be part of the Global Network Operations Centre (GNOC) team and will perform shift work to detect, mitigate or notify and escalate network issues.

Your Key Responsibilities

  1. You will be responsible for managing and responding to Network, Hardware and external client and circuit events that may result in impaired connectivity to our clients and internal business.
  2. You will use sound judgment in determining incident priorities and enlisting support of other internal groups to prevent any compromise to Visa business or client service level agreements.
  3. You will track, update, and resolve all assigned incident/change/problem tickets in the incident management system.

What We Are Looking For



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