Business Intelligence Analyst
5 dni temu
O-I, a leading glass packaging manufacturer, seeks a skilled professional to join its Global CX Commercial Excellence Team. As an AI & Automation Analyst, you will play a crucial role in driving the customer experience transformation by enhancing efficiency and effectiveness in commercial processes.
This position offers the opportunity to work in a lean and agile setup, with a strong focus on delivering impactful solutions. You will leverage cutting-edge technologies, automation, AI, data analytics, and machine learning to support the evolution of our commercial business processes.
You will collaborate with cross-functional teams and external partners to align on technology, data, and process standards. Your responsibilities will include designing and implementing automation solutions using AI and machine learning to optimize commercial processes and drive efficiency.
The ideal candidate will have a Master's degree in engineering, 1-3 years of experience in IT or data science, and proficiency in Power BI, Power Automate, and SQL. Knowledge of programming languages such as JavaScript, HTML, CSS, and Python is a plus.
O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.
- Collaborate with cross-functional teams (Commercial, IT, Sustainability) and external partners to align on technology, data, and process standards.
- Design and implement automation solutions using AI and machine learning to optimize commercial processes and drive efficiency.
- Deploy intelligent selling models and CRM tools to enhance the customer experience and commercial performance.
- Leverage data and advanced analytics to generate actionable insights and improve decision-making across commercial operations.
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