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IT Infrastructure Administrator
2 tygodni temu
We are seeking a skilled IT Asset Manager to join our team at RWS Holdings plc. The successful candidate will have excellent communication skills and a proactive approach to problem-solving.
The team manages software and hardware assets for 4000+ end users across 48 countries. The ideal candidate will be highly motivated with a customer-focused approach and commitment to service delivery.
- Key Responsibilities:
- Administration, purchasing, and consolidation of IT assets (9000 EUC and 200 Servers).
- Utilization of asset management tools to provide asset and license reports to various IT teams upon request.
- Manage tickets to ensure all cases are dealt with on time; end-user support may be provided face-to-face, via phone, email, or Teams (around 600 tickets per month/team).
- Handling purchase requisitions and approving orders for materials and services in related purchasing systems.
- Managing and maintaining the IT assets register.
- Regular interaction with vendors/suppliers.
- Negotiating contracts with publishers and vendors.
- Conducting physical inventories.
- Collaborating with departments to ensure consistent methods for software and hardware approval and deployment.
