Technical Advisor

3 dni temu


Warszawa, Mazovia, Polska TN Poland Pełny etat
About the Role

We are seeking a highly skilled Technical Advisor (Swedish Speaker) to join our team at TN Poland.

Key Duties
  • Deliver exceptional customer service, addressing customer inquiries and resolving issues efficiently.
  • Provide technical support and assist customers via phone, email, or chat, resolving complaints and offering solutions.
  • Serve B2B and B2C clients on inbound calls, providing first and second-line support.
Requirements
  • Excellent communication skills in Swedish Language, C1 level or higher.
  • Strong attention to detail and problem-solving abilities, with experience in navigating the internet and MS Office applications.
  • Service-oriented mindset with a focus on customer experience, providing friendly, patient, and polite service.
  • At least 6 months of experience in customer service, including experience in soft selling and upselling.
What We Offer
  • A global team committed to company values, working in a dynamic and international environment.
  • A sports card and other benefits to promote work-life balance.
  • Paid training to enhance your skills and knowledge.


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