Aktualne oferty pracy związane z Service Delivery Lead - Kraków, Lesser Poland - ABB


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    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

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    8 godzin temu


    Kraków, Lesser Poland HSBC Service Delivery Pełny etat

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    2 tygodni temu


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Service Delivery Lead

2 tygodni temu


Kraków, Lesser Poland ABB Pełny etat

As a dedicated member of our team, you will play a vital role in delivering exceptional service to our customers. As the IS Operations Manager, you will oversee the orchestration of Information Systems (IS) service line operations activities, ensuring seamless delivery and operational performance of services in scope.

You will be accountable for acting as the SPOC for all aspects of Capacity and Availability Management and Direct Access Management. In addition, you will collaborate with suppliers to promote adherence to process and enhance process maturity. Compliance with relevant regulations, standards, and internal policies related to Access Management is also essential.

This role requires strong leadership skills, with the ability to coordinate and supervise internal and/or external third-party supplier resources. The ideal candidate will have a deep understanding of IT Service Management principles and practices, as well as expertise in ServiceNow Platform implementation.

We strive to foster an inclusive environment where everyone feels valued and empowered to succeed. If you share our passion for innovation and commitment to quality, we invite you to explore this exciting opportunity.