Credit Risk Manager
2 tygodni temu
Role Overview:
The Credit Controller is part of the Credit Control team, which oversees daily operations for the EMEA region.
Key responsibilities include collections, risk assessment, and accounts receivable management, with tasks ranging from customer engagement to dispute resolution and account reconciliation.
Key Responsibilities:
- Analysis of credit worthiness for new and existing customers, setting credit limits and payment terms in line with Credit Policy.
- Maintenance of portfolio age profiles according to agreed KPIs using available platforms and resources.
- Internal collaboration with Customer Services, Sales, Master Data, and Cash Management to resolve customer disputes.
- Timely escalation of disputes to minimize aged debt and delayed stock release risks.
- Dunning runs and dispute management via ECCO's collections tool.
- Implementation and maintenance of payment agreements, such as pre-payment, bank guarantees, and payment plans, in collaboration with sales and end customers.
- Transfer of bad debt accounts to the Legal credit representative.
- Release of orders held at a system level due to credit exposure.
- Reporting of accounts receivable aging and overdue.
- Direct Debit processing and follow-up on rejections.
- Approval of account changes with Customer Services and Master Data.
- Other duties as required by the Team Lead to improve the Credit Risk Portfolio.
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