Cloud Infrastructure Expert

6 godzin temu


Warszawa, Mazovia, Polska MicroStrategy Pełny etat

MicroStrategy is leading the charge in transforming organizations into intelligent enterprises through data-driven innovation. Our vision is to empower businesses to make better decisions and revolutionize their operations.

Job Description

The Senior Cloud Support Engineer will play a key role in ensuring the successful delivery of our Cloud services and resolving any technical issues that may arise. This includes:

  • Managing the day-to-day operation of the MicroStrategy Cloud infrastructure.
  • Implementing customer change requests in accordance with our Change Control regime.
  • Providing incident response and collaborating with Technical Support and Technology teams on platform-related issues.
  • Administering the MicroStrategy Platform.
  • Maintaining accurate documentation for all related tasks.
Required Skills and Qualifications

To excel in this role, you will need:

  • Technical expertise and experience in IT roles.
  • Proficiency in AWS, Azure, Linux, GCP, and containers.
  • Hands-on experience managing critical customer issues.
  • A positive attitude and ability to foster a supportive work environment.
  • Excellent written and verbal communication skills in English.
  • Organizational skills and effective time management.
  • Ability to collaborate with others and seek help when needed.
  • Attention to detail and ability to work independently.
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