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Customer Service Engineer Position

3 tygodni temu


Warszawa, Mazovia, Polska Experis Manpower Group Pełny etat

We are looking for a highly skilled Customer Service Engineer Position at Experis Manpower Group. The selected candidate will work closely with clients to resolve complex technical issues.

The ideal candidate will possess a strong background in technical support, including experience with REST APIs and GraphQL APIs, as well as proficiency in diagnosing and troubleshooting web and mobile applications.

This role requires the ability to analyze complex issues using tools such as Chrome Dev Tools, application logs, and monitoring systems, and to provide timely and effective solutions to clients.

The Customer Service Engineer will also be responsible for expanding our internal knowledge base content by utilizing technical documentation and creating regular reports to monitor platform performance and quality.

Key Requirements:

  • Min. 2 years of experience in technical support
  • Strong understanding of REST APIs and/or GraphQL APIs
  • Proven experience in diagnosing and troubleshooting web and mobile applications
  • Familiarity with Single Sign-On (OAuth, SAML, SCIM)

Benefits:

  • Possibility of employment contract or civil law contract