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Business Process Architect

2 tygodni temu

Kraków, Lesser Poland Heineken Pełny etat

**Heineken: A Global Leader in Brewing**

We are a company that values our people, who are the driving force behind our success. Our finance, accounting, data, and technology teams work together to create innovative solutions that exceed our customers' expectations.

In line with our HEINEKEN EverGreen strategy, we aim to become the 'best-connected brewer' by digitally transforming our business and relationships with stakeholders. This is where you come in – as a key member of our Digital Backbone (DBB) Project.

As a Process Consultant, you will be the subject matter expert in a specific functional area such as production, logistics, sales, procurement, or finance. Your role involves safeguarding the DBB template ways of working, including retrofitting template changes, and providing support to DBB key users for functional and process-related queries.

Your responsibilities would include:

  • Governing the Global Template: Collaborating with the E2E Stream Lead to manage end-to-end processes, validating designs, and ensuring alignment with standard procedures and HEPM.
  • Process Governance: Proposing and designing process improvements, creating/updating procedural manuals, facilitating change requests, and guiding Operating Companies to follow standard processes.
  • Change Management: Supporting the implementation of process changes using release management procedures, managing stakeholder engagement, and addressing cultural sensitivities.
  • Performance Evaluation: Assessing the impact of new capabilities on the Global template, coordinating with Functions for process improvement, and managing major organizational projects within scope.
  • PPIs Implementation: Proposing, defining, and implementing measurable PPIs in automated dashboards, driving continuous improvement, and regularly reviewing PPIs for process enhancement opportunities.
  • Functional Analysis: Reviewing and advising on Operating Company functional requirements, analyzing the impact of functional changes, supporting UAT test activities, and notifying stakeholders of major incidents.
  • Deployment Support: Identifying and analyzing business impacts, participating in deployment by reviewing documentation, gathering and documenting local requirements, and closing gaps between 'as-is' and 'to-be' situations, acting as a change agent for Operating Companies.

To be successful in this role, you should have:

  • A minimum of 3-5 years of experience in a similar role within a complex international environment or FMCG industry.
  • Expertise in business process design and modeling techniques, and the capability to work in a cross-functional environment.
  • Demonstrated experience in FP&A (3+ years), including management reporting, profitability & variance analysis, management accounting; CIL requirements for managerial reporting knowledge of relevant datasets in scope of FP&A, Month End Closing activities, Capex (reporting, master data maintenance, budgeting cycle).
  • Strong analytical and communication skills.
  • Understanding of the interaction between business processes, data, and technology.
  • Excellent written and verbal English.