Process Automation Specialist

1 miesiąc temu


Warszawa, Mazovia, Polska Diebold Nixdorf Pełny etat

Diebold Nixdorf is expanding its Delivery Center in Warsaw, a captive shared service center that supports Diebold Nixdorf units throughout Europe, the Middle East, and Africa with accounting and order management services.

To support the growing scope of operations, we are seeking a Business Analyst for Process Automation who will drive our processes to the next level. Within a small team, you will work on a variety of processes across the GBS organization, and your work will have a lasting impact on the whole operation.

Your main focus will be on evaluating processes to identify gaps and automation opportunities as well as driving and overseeing their implementation.

Key Responsibilities
  • Conduct business process fit/gap analysis to identify potential automation opportunities and propose strategies using VBA, RPA, and other DN-used applications.
  • Analyze existing technical processes across the GBS Organization to identify opportunities for automation and propose solutions.
  • Capture stakeholders' expectations and requirements and translate them into automation deliverables.
  • Act as a liaison between the GBS Organization and the DN Technology team for RPA and other coded solutions.
  • Develop and write scripts/workflows in the GBS used applications to automate and/or create specific business processes.
  • Assist with solution validation and User Acceptance Testing (UAT).
  • Develop and maintain comprehensive documentation, including user requirements, training procedures, SOPs, overall system documentation, and training materials, while providing user support during the roll-out of automation initiatives.
  • Monitor and measure the effectiveness of automations.
Requirements
  • A minimum of 4-6 years of experience in business process automation.
  • Sound knowledge and experience with Business Process Automation in the finance function (for example, in PTP, OTC, RTR, payments teams, MDM, etc.).
  • Excellent self-organization skills and ability to work autonomously.
  • Excellent Excel skills and good knowledge of VBA. Basic knowledge of how automations are developed with RPA tools such as Automation Anywhere, Blue Prism, etc.
  • Ability to present technical details to non-technical audiences and vice versa.
  • Experience conducting GAP analysis with proven ability to understand business and functional requirements.
  • Excellent business English skills (written and spoken).
What We Offer
  • Contract of employment.
  • Hybrid work model.
  • Various options for personal development (career paths, internal recruitment, trainings, assisting ad-hoc projects, etc.).
  • Teamworking and supportive atmosphere.
  • Life insurance, private medical care, Multisport card, Employee Assistance Program.
  • 26 days of holiday regardless of seniority.


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