Aktualne oferty pracy związane z Automotive Customer Support Specialist - Katowice, Silesia - Gdziepracujemy
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Katowice, Silesia, Polska Gdziepracujemy Pełny etatJob Title: Customer service specialist in the automotive industry with NorwegianJob Description: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...
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Norwegian Language Customer Service Agent
1 dzień temu
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Volkswagen Group Customer Experience Associate
1 dzień temu
Katowice, Silesia, Polska Gdziepracujemy Pełny etatWe are looking for a highly motivated Volks Wagen Group CUSTOMER EXPERIENCE ASSOCIATE to join our team at Gdziepracujemy. In this role, you will be responsible for delivering exceptional customer experiences and providing support to our clients.The ideal candidate will have strong communication skills, with a minimum C1 level in Norwegian, and very good...
Automotive Customer Support Specialist
2 tygodni temu
The position of Customer Service Specialist in the automotive industry at Volkswagen Group is a fantastic opportunity for those who are passionate about delivering exceptional customer experiences. The ideal candidate will possess excellent communication skills, strong problem-solving abilities, and a genuine enthusiasm for working with customers.
Key Responsibilities
- Respond to customer inquiries via phone, email, or chat, ensuring timely and accurate resolutions.
- Maintain detailed documentation of customer interactions, resolutions, and follow-ups in our CRM system.
- Collaborate with colleagues to enhance the overall customer experience and drive business growth.
Requirements
- A minimum of 1+ year of experience in a call center or customer service role, preferably in the automotive industry.
- Strong communication skills, with a minimum C1 level in Swedish.
- Excellent knowledge of English language, minimum B2 level for internal communication, documentation & training.
- The ability to stay composed, tactful, and solution-focused when interacting with customers.
Benefits
- Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction.
- Remote work from home, fostering flexibility and work-life balance.
- Comprehensive benefits package, including private healthcare, life insurance, and a benefits system (MyBenefit).
