Financial Services Process Manager

1 tydzień temu


Kraków, Lesser Poland ITDS Business Consultants Pełny etat
Job Requirements:
We are seeking a highly skilled Strategic Business Solutions Expert to join our team at ITDS Business Consultants. As a key member of our organization, you will be responsible for driving business improvement initiatives and implementing process governance frameworks to ensure regulatory compliance and streamline workflows.

In this role, you will work closely with stakeholders across multiple markets, drive impactful change, and contribute to a high-profile program dedicated to optimizing business processes and controls. Your expertise in Agile methodologies and business architecture will support the deployment of strategic platforms that enhance data transparency, risk management, and operational efficiency.

Key Responsibilities:
• Collaborate with Programme Managers and Scrum Masters to align project deliveries with overall strategy
• Lead requirements elicitation through workshops, interviews, and process analysis
• Document business requirements and maintain organized backlog
• Work closely with Solution Architects and IT teams to support technical analysis and solution design
• Coordinate and track testing outcomes to ensure quality assurance
• Manage stakeholder relationships across multiple markets and business lines
• Support the deployment of the Business Architecture Platform within the Client's Change Framework
• Drive automation of training and attestation workflows to enhance governance and compliance
• Contribute to the development of an integrated ecosystem for process and catalog management
• Ensure best practices in change management and adoption across the business analyst community

Ideal Candidate Profile:
• Minimum 5 years of experience as a Business Analyst in a global financial institution
• Strong process analysis and mapping skills within large-scale transformation projects
• Experience with Agile methodologies and tools such as JIRA, Confluence, and Visio
• Expertise in stakeholder management, with strong communication skills at all levels
• Advanced proficiency in MS Excel, including pivot tables, and data visualization
• Understanding of regulatory processes and compliance frameworks
• Strong problem-solving abilities, with capability to drive data-led decision-making
• Ability to work independently and collaboratively in a fast-paced environment
• Experience in automating business processes and governance workflows
• Knowledge of financial institutions and their operational structures


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