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Electrical Support Specialist

1 tydzień temu

Warszawa, Mazovia, Polska TN Poland Pełny etat

We are seeking a highly skilled Electrical Support Specialist to join our team at TN Poland. As an Electrical Support Specialist, you will be responsible for providing expert technical support to customers, ensuring their electrical needs are met through innovative solutions.

Key Responsibilities:
  1. Develop and implement new opportunities to increase sales of our products and services.
  2. Process customer inquiries through various channels, including phone, email, and in-person meetings.
  3. Maintain accurate records of customer interactions and provide regular updates on quote status.
  4. Collaborate with the Customer Service team to resolve customer complaints and issues related to technical matters.
  5. Work closely with the Marketing department to create technical training materials and proofread marketing literature.

Requirements:

  • Bachelor's or Master's degree in Electrical Engineering or a related field.
  • At least 1 year of experience in customer service or supervisory roles in an industrial setting.
  • Proficiency in architectural and engineering drawings, including process flow, electrical one lines, and piping schematics.
  • Familiarity with SAP software and experience working with electrical distribution channels is a plus.

About Us:

  • A dynamic global company with diverse operations around the world.
  • Commitment to strengthening communities where our employees live and work.
  • Core values that shape our culture and drive us to deliver exceptional results for our employees and customers.
  • A range of benefits to support the lives of our employees.