Aktualne oferty pracy związane z PC Hardware Engineer - Katowice, Silesia - Excis Compliance
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PC Hardware Engineer
2 tygodni temu
As an IT Infrastructure Technician at Excis Compliance, you will play a critical role in ensuring the smooth operation of our IT systems.
Your primary responsibilities will include providing onsite and desk-side support services to end-users, troubleshooting PC-related problems, and completing incidents and requests within Service Level Agreements (SLA) in a pressurized environment.
You will also be responsible for building, configuring, and troubleshooting Windows 7/10 systems and related Office applications, as well as supporting MACs and mobile devices such as iPads, iPhones, and Android devices.
Key Responsibilities- Provide onsite and desk-side support services to end-users
- Troubleshoot PC-related problems
- Complete incidents and requests within SLA in a pressurized environment
- Build, configure, and troubleshoot Windows 7/10 systems and related Office applications
- Support MACs and mobile devices such as iPads, iPhones, and Android devices
To succeed in this role, you will need to have:
- Experience using a Call Logging system
- Good working knowledge of Windows 7/10 and related Office applications
- Support experience of MACs would be beneficial
- Knowledge of mobile devices, in particular Androids and iPhones
- Working knowledge of current and legacy hardware platforms
- Familiarity with Microsoft PATCH MANAGEMENT
- Ability to replace defective parts
We offer a competitive salary and a range of benefits, including:
- A supportive and collaborative work environment
- Ongoing training and development opportunities
- A comprehensive benefits package
