HR Operations Specialist
12 godzin temu
The role of HR Operations Specialist is responsible for providing exceptional customer service to employees, P&C Business Partners, and managers via multiple channels. This includes responding to complex inquiries, executing P&C transactions, and data reporting from Workday and other systems.
Key Responsibilities- Provide excellent customer service in response to HR-related inquiries.
- Resolve inquiries accurately and timely by accessing knowledge guides and information in multiple systems.
- Utilize the case management tool to capture all inquiries, customer information, case data, and updates, and communicate the resolution to the requestor or escalate more complex issues to the appropriate team member.
This role requires excellent attention to detail, analytical skills, and an appetite for constantly improving our systems, processes, and reports.
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