Global Logistics Operations Coordinator

6 dni temu


Warszawa, Mazovia, Polska Brambles Pełny etat

CHEP is a leading global logistics provider that empowers businesses to transport their goods more efficiently, safely, and with less environmental impact. With a presence in over 55 countries and 300 million pallets, crates, and containers at our disposal, we're the largest organization of its kind on earth.

As a Global Logistics Operations Coordinator, you'll join an international team of 11,000 professionals who are passionate about making a difference. Our pioneering share-and-reuse business model has earned us a reputation as a trusted partner for some of the world's biggest brands.

What You'll Do:

  • Support Customer Service Representatives in account management, serving as the first point of contact for incoming calls and emails from customers, forwarding agents, and other stakeholders.
  • Identify problem causes and implement solutions to prevent their recurrence.
  • Prepare reports on current activities and provide administrative support to Field staff, including setting up new customers, adding accounts to the system, and preparing documents for customers.
  • Review customer performance against KPIs for account control and participate in or lead departmental projects as delegated by the Manager.
  • Develop cooperation with other departments and external companies to support business growth and acquire new customers.
  • Train new employees and contribute to a positive, supportive work environment.

Your Profile:

  • Bachelor's degree required
  • Fluent Polish and B1 English proficiency
  • 0.5-1 year experience in sales and customer service, preferably in a service company where analysis and attention to detail were key success factors
  • Business data analysis and account reconciliation skills
  • Experience working in a Customer Service Team environment focused on investigating and analyzing data to resolve issues
  • Direct customer liaising skills

What We Offer:

  • A competitive base salary of approximately $45,000 per annum, complemented by annual bonuses and benefits
  • Participation in worldwide projects and opportunities for professional growth and development
  • An area to build your independence and take ownership of responsibilities
  • Ongoing support at every stage of your career
  • The freedom to operate with a real impact on the organization
  • A comprehensive benefits package, including a transport allowance, private healthcare scheme, multisport card, additional life insurance, and paid leave for volunteering
  • The chance to celebrate successes with meal vouchers and events

Why CHEP?

  • We value diversity and believe it drives innovation and success
  • We foster a workplace where every individual feels respected, valued, and empowered to contribute their unique perspectives and talent
  • We're committed to developing a diverse workforce and offer equal opportunities for all
  • We've been recognized as a Top Employer in Poland and a Global Top Employer among 15 other companies
  • We prioritize employee well-being and offer flexible work arrangements, maximizing work-life balance


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