Product Specialist

4 tygodni temu


Warszawa, Mazovia, Polska Roche Pełny etat

The Role

We are seeking a skilled Product Specialist to provide support in the key result areas of IVD diagnostics.

Key Responsibilities:

  • Respond to customer support requests and queries via phone and online application.
  • Assist laboratory personnel with daily and complex issues.
  • Document work in the CRM system.

Required Qualifications:

  • Degree in engineering or IT is an advantage.
  • Native language proficiency is obligatory.
  • Excellent English communication skills are necessary for abroad trainings/documentation/team cooperation.
  • Experience with diagnostics instruments is an advantage.
  • Knowledge of specialty testing is an advantage.
  • Knowledge of IT is an advantage.
  • Strong listening and communication skills, with a focus on providing excellent service to customers.
  • Excellent organization skills, with a desire to complete tasks and deliver on promises.
  • A self-starter who takes pride in achievements and can overcome setbacks quickly.

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