Customer Quality Assurance Specialist
2 tygodni temu
About this role
This is a unique opportunity to join TE Connectivity as a Customer Quality Assurance Specialist. As a key member of our team, you will be responsible for providing high-quality customer support and ensuring that our products meet the highest standards of quality.
Key Responsibilities
• Review customer complaints and ensure that they are addressed in a timely and effective manner
• Collaborate with cross-functional teams to identify and implement quality improvements
• Develop and maintain relationships with customers to ensure their quality needs are met
• Analyze customer feedback and use it to inform product development and quality improvement initiatives
• Maintain accurate records of customer interactions and quality data
Requirements
• Bachelor's degree in Engineering or a related field
• Fluent English language skills
• Previous experience in quality assurance or customer-facing role
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
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