Senior Knowledge Management Specialist
5 dni temu
B2B S.A is seeking a highly skilled Senior Knowledge Management Specialist to join our team. As a central point of contact for all knowledge management-related queries, you will play a vital role in ensuring that our organization maximizes the value of its knowledge assets.
This is an excellent opportunity for someone with a passion for knowledge management, excellent communication skills, and the ability to work with diverse technical teams to ensure efficient knowledge dissemination.
The Knowledge Manager will be responsible for:
- Verifying the quality of technical and operational documentation to ensure clarity, accuracy, and usefulness.
- Coordinating and/or creating operational documentation where necessary to fill gaps or enhance existing materials.
- Translating technical documentation into user-friendly knowledge articles tailored to the needs of different audiences.
- Serving as a single point of contact for all Knowledge Management-related inquiries.
To be successful in this role, you should have:
- A strong understanding and practical experience with ITIL frameworks.
- Previous experience in a Knowledge Management role with a proven track record of improving knowledge-sharing practices.
- Strong analytical and critical thinking skills, with the ability to translate complex technical data into clear and comprehensible documentation.
- Experience in managing multiple stakeholders across different organizational levels.
We offer:
- A dynamic and supportive work environment.
- The opportunity to work with a talented team of professionals.
- Ongoing training and development opportunities.
About B2B S.A:
B2B S.A is a leading provider of innovative solutions and services. Our mission is to deliver exceptional results and exceed customer expectations.
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