Aktualne oferty pracy związane z Technical Support Agent - Warszawa, Mazovia - BrainRocket Limited
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German Helpdesk Agent
4 dni temu
Warszawa, Mazovia, Polska Link Group Pełny etatAbout the RoleAs a German Helpdesk Agent, you will play a crucial role in providing exceptional support to our clients. Your main objective will be to identify problems, research answers, and guide clients through corrective steps.Main Responsibilities:Provide technical assistance to German-speaking customers via phone or email,Configure computer hardware...
Technical Support Agent
2 tygodni temu
At BrainRocket Limited, we're passionate about delivering exceptional customer experiences that exceed expectations.
We're seeking a Technical Support Agent to join our team in Warsaw, Poland. As a key member of our support team, you will be responsible for providing expert-level technical support to our clients through various communication channels.
Main Tasks:
- Assess and resolve complex technical issues in a timely and efficient manner
- Collaborate with cross-functional teams to develop innovative solutions and improve customer experiences
- Stay current on industry trends and emerging technologies to enhance product knowledge and expertise
- Provide clear and concise technical information to customers through various communication channels
- Excellent language skills in Czech/Slovak and English are essential for this role
What We Offer:
- A fast-paced work environment that encourages innovation and creativity
- Opportunities for career growth and professional development within the company
- A dynamic team culture that fosters collaboration and mutual respect
