Senior Business Analysis Professional

6 dni temu


Warszawa, Mazovia, Polska DCG Poland Pełny etat
About the Role

We are looking for a talented Senior Business Analyst to join our team at DCG Poland. As a Senior Business Analyst, you will be responsible for driving business change and improvement through the application of advanced business analysis techniques.

You will work closely with internal customers and stakeholders to develop a deep understanding of their business needs and goals. This will involve identifying opportunities for improvement and developing strategic plans to deliver change.

Key responsibilities will include:

  • Applying advanced business analysis techniques to support the delivery of the CRM programme of work
  • Developing strategic plans to deliver business change and improvement
  • Working with internal customers and stakeholders to identify opportunities for improvement
  • Coordinating the development of a roadmap to deliver change
Requirements

To be successful in this role, you will need to have:

  • 2+ years experience in a business analysis role, with extensive experience of Salesforce Service Cloud/Sales Cloud
  • Professional qualifications in business analysis
  • Experience working with Agile/Waterfall methodologies
  • Prior experience of working with customer-facing/CRM systems
  • Demonstrable experience of leading the delivery of business analysis tasks/projects across a major part of an organisation


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