Aktualne oferty pracy związane z Innovative Solutions Coordinator - Kraków, Lesser Poland - Finom
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Innovative Calculator Partnership Specialist
5 dni temu
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Innovative Solutions Coordinator
1 tydzień temu
About Finom
We are a forward-thinking fintech company based in Amsterdam, committed to empowering entrepreneurs and small businesses with innovative financial solutions. Our goal is to create a seamless, mobile-first platform that integrates banking functions, accounting, financial management, and invoicing.
Over the past two years, we have achieved significant growth, expanding our presence across multiple EU countries. We're on track to become a leading player in the fintech industry, backed by global funds known for supporting innovative companies.
About The Role
This role is essential to our Customer Care team, providing front-line support to our customers. We offer a competitive starting package and opportunities for growth and development.
Our customers rely on us to manage their finances effectively, and we strive to deliver exceptional customer service. As a member of our team, you will be responsible for providing swift and effective support via phone, email, and social media.
Key Responsibilities
- Deliver exceptional customer service via phone, email, and social media;
- Collaborate with our dynamic teams to ensure every query receives a timely and seamless solution;
- Achieve individual KPIs and overall Service Levels consistently;
- Stay informed about the latest fintech trends and innovations;
- Participate in various projects as required;
- Maintain our legacy of exceptional customer satisfaction.
Requirements
- Excellent written and verbal communication skills in English and Spanish;
- A proactive and results-driven approach;
- Ability to learn quickly and adapt to new situations;
- High energy levels and enthusiasm;
- Strong interpersonal skills.
