Financial Services Analyst

6 dni temu

Kraków, Lesser Poland IG Group Pełny etat

We are a global leader in the financial services industry, currently recruiting for a Financial Services Analyst with a genuine interest in financial markets and learning more about them. On-the-job training and support will be provided to help you quickly pick up the necessary knowledge and understanding.

This entry-level role is ideal for candidates with strong interpersonal skills, seeking work in an active and team-focused environment. You're also well suited for the role if you have previous client services experience, thrive on interacting and assisting clients with a wide range of queries, and have a demonstrated interest or prior exposure to financial markets.

We follow a hybrid working model and provide home office equipment reimbursement, performance-related annual bonus, company shares scheme, private medical cover, multikafeteria system, life insurance, employee-led networks, career-focused technical and leadership training, well-being events, and Employee Assistance Programme.

  • Providing front-line support to clients across various communication channels;
  • Answering queries from our client base on all of our products and platforms;
  • Resolving trade queries and disputes;
  • Dealing and executing trades for clients over the phone after relevant training;
  • Providing technical support with our front-end platforms and chart packages;
  • Conducting audit checks and client administration tasks;
  • Participating in and running local and international projects.

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