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Senior Customer Quality Engineer

1 tydzień temu


Kraków, Lesser Poland TN Poland Pełny etat

TN Poland is looking for a Senior Customer Quality Engineer to join our team. In this role, you will be responsible for providing customer quality status and supporting quality improvement programs.

Key Responsibilities

Review complaint reports for accuracy and completeness, track quality complaints and quality costs, and provide communication and updates to customers as needed.

  1. Negotiate quality targets and quality improvement programs with customers and communicate these to the organization.

  2. Collaborate with other internal teams to improve solutions for quality concerns.

You will also analyze quality evaluation/scorecards and update customer scorecard summaries based on customer reporting frequency.

Requirements

  • Degree in Engineering or Similar
  • Fluent English
  • Availability to Travel
  • Previous experience in Quality or Customer Care

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork