Aktualne oferty pracy związane z Senior Customer Loyalty Manager - Kraków, Lesser Poland - Saviynt
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pm it
2 tygodni temu
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Senior Customer Quality Manager
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Manager Strategic Customer Support
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Senior Project Manager
2 tygodni temu
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Business Analyst
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Senior Data Specialist
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Global Customer Care Professional
2 tygodni temu
Kraków, Lesser Poland careersinpoland Pełny etatAre you a results-driven professional looking for a new challenge? Do you possess excellent communication skills and a strong passion for delivering exceptional customer experiences?As a Polish Industry Expert at Goldman Recruitment, you will play a vital role in shaping our company's future and contributing to its continued success. We are seeking a highly...
Senior Customer Loyalty Manager
2 tygodni temu
We're seeking an experienced Customer Success Manager (IAM Practitioner) to manage customer loyalty and adoption of our innovative services and products using our customers' business objectives and priorities as the key driver. The ideal candidate will have a deep understanding of customer identity and access governance landscapes and business challenges and advise on possible solutions delivered by our product. Key responsibilities include:
- Developing excellent relationships up to customer's C-level executives
- Participating with the Sales team to provide a strong customer-focused sales, orientation, and launch engagement process
- Developing trusting relationships with customers and executive sponsors to drive product adoption and ensure they achieve full business value
- Partnering with internal teams to align product development and support activities with the customer's business case and strategy
This role requires a proactive approach, excellent communication skills, including issue tracking, triaging, and crisis management. The successful candidate will be a team player with a can-do attitude, experience in consulting and implementation of IT systems preferably cloud service and/or identity management, and knowledge of security and compliance requirements.
