Cloud Services Engineer

4 tygodni temu

Warszawa, Mazovia, Polska Oracle Pełny etat

Unlock Your Potential with Oracle

At Oracle, we're committed to helping people see data in new ways, discover insights, and unlock endless possibilities. Our mission is to empower organizations in all industries and of all sizes to succeed.

GenO: A Career Development Initiative

GenO is Oracle's brand-new career development initiative, focused on identifying and advancing early-in-career and returnship talent. We deliver learning, continuous development, and clear, accessible career paths while offering the opportunity to influence and help steer our business into the future.

Cloud Functional Application Engineer Role

As a Cloud Functional Application Engineer, you'll help our customers make well-informed decisions regarding the implementation, management, and use of Oracle technologies. You'll be a member of the international network of experts, contributing to global technology-driven initiatives and innovation programs for continuous service improvements.

Key Responsibilities

  • Deliver high-quality results to Oracle customers.
  • Ensure adherence to internal methodology, tools, and quality standards.
  • Identify required/recommended actions on customer systems as the main output of service delivery, based on your knowledge and experience.
  • Design the proper architecture using the most appropriate products, design a technical plan to integrate them, and implement the technical solution.
  • Troubleshoot and solve, whenever feasible, the issues the customer may face using Oracle products.
  • Escalate customer issues to the Technical Account Manager when necessary.
  • Participate actively in services development.
  • Collaborate with other engineers in the team or in other teams to share knowledge, experiences, and best practices that can benefit CSS business results.
  • Solve problems with assistance and guidance in understanding and applying Oracle policies and procedures.
  • Demonstrate time management and complete individual goals as well as work in a team environment.
  • Exhibit a professional demeanor.
  • Learn from experts and contribute to bringing value to our customers by leveraging Oracle's international network of experts.
  • Contribute as a team member on customer projects together with Oracle experts and leaders.
  • Learn how to design solutions using Oracle leading technology and consulting methods, tools, and best practices.
  • Demonstrate the ability to communicate using technical concepts. Working knowledge of Oracle products is a plus but not necessary.
  • Be available to work in scheduled out-of-hours operations when required.

What We Offer

  • A significant investment in your professional development and a social network of resources and thought leaders inside Oracle.
  • A fun and flexible work environment for the ideal work-life balance.
  • An inspiring, inclusive, and multicultural community that values fresh perspectives.
  • A buddy program: a senior expert will be assigned to work closely with you to help you make connections and learn the business.
  • World-class professional training from industry experts.
  • A defined career progression based on annual performance and personal development followed closely by a direct manager.
  • The opportunity to engage with a variety of customers in multiple areas.
  • Competitive pay and excellent benefits that will help you do your best work.

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