IT Quality Assurance Specialist

24 godzin temu


Warszawa, Mazovia, Polska DSV Pełny etat

About the Role:

We are seeking a skilled IT Quality Assurance Specialist to join our team at DSV. As a key member of our quality assurance team, you will be responsible for ensuring the highest quality of our web-based products and services.

Key Responsibilities:

  • Conduct thorough testing of applications built in CRM Dynamics 365, PowerApps, and websites to ensure their functionality, usability, and performance meet specified requirements.
  • Develop and execute test plans, test cases, and test scripts to effectively validate web application features, functionality, and user interfaces.
  • Identify, document, and prioritize software defects, bugs, and issues using bug tracking systems and work closely with the development team to ensure their resolution.
  • Document and communicate test results, analysis, and recommendations to stakeholders, including management, project teams, and clients.
  • Troubleshoot and resolve technical issues related to our web-based products and services.
  • Provide step-by-step instructions and guidance to clients for utilizing our web applications effectively.
  • Collaborate with internal teams, such as developers and product managers, to escalate and resolve complex issues.
  • Document and track customer interactions and technical issues using a ticketing system.
  • Assist in creating and maintaining support documentation, knowledge base articles, and FAQs.

Requirements:

  • Bachelor's Degree (or equivalent work experience)
  • Proven experience in applications testing, including functional testing, usability testing, performance testing, and cross-browser/cross-platform testing.
  • Experience in a support or technical support role, preferably in a software or web-based product environment.
  • Knowledge of CRM systems, preferred Microsoft Dynamics 365
  • Familiarity with content management systems (CMS) and web hosting platforms. (Sitecore recommended)
  • Solid understanding of web technologies (HTML, CSS, JavaScript), web development frameworks, and responsive design principles.
  • Experience with test automation frameworks and scripting languages, knowledge of Azure DevOps, is a plus.
  • Proficiency in troubleshooting and resolving technical issues related to web applications.
  • Open, creative, well-organized, and proactive attitude,
  • Excellent communication and interpersonal skills,
  • Fluent English

What We Offer:

  • Employment contract
  • Private medical care
  • Comprehensive onboarding program
  • Buddy
  • Work-life Harmony
  • Modern eco-office
  • Comfortable ergonomic office
  • Scandinavian work culture
  • Internal training catalogue
  • Culture of feedback
  • Internal transition program
  • Holiday gifts
  • Sport groups
  • Bike parking

About DSV:

DSV is a global transport and logistics company dedicated to providing innovative and reliable solutions to our customers.



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